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Scheduling
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Searching
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Communicating
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Account
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Communicating > Sending User Messages
PlanOpen has an internal mailing system so you can communicate with other users while keeping your email address private if you desire.
To contact a user:
- Start a new search.
- Next to "Contact", on the property results or full property profile, click the users' name.
- Under the "Messages" section, click "Send User a Message"
- An input box will appear where you can contact the user.
From this point on you can send the user a message in "My Account > My Messages" without going to the results page.
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Communicating > Managing Appointment Requests
If a visitor is unable to attend an open house, they have an option to request a private showing time.
- Login to your PlanOpen account and go to the "My Calender" section.
- The "My Calendar" tab flashes red when you have upcoming open houses and private showings.
- View upcoming events in one of three ways:
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- Choose a date on the calendar (Dates in red mean you have something scheduled)
- Input a time and date range
- Click a link to sort by approval status.
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In the bottom section you will see the results of your upcoming scheduled appointments. Choose to Approve, Modify, or Cancel the appointment request and communicate with potentional visitor if necessary.
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